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About Us


At Zentrix IT Solutions, we are committed to helping businesses grow through innovative outsourcing, customer support, technology, and business process solutions. Founded by industry professionals with extensive experience in business operations and client management, our company was built on the belief that organizations deserve reliable, scalable, and cost-effective support services that drive measurable results.


Established by its founders and leadership team, Zentrix IT Solutions combines strategic business leadership with hands-on operational expertise. Our management team brings more than 19 years of experience in customer service, business process outsourcing (BPO), customer success, operations management, recruitment, and transition management, serving both local and international clients across various industries.


We specialize in delivering customized solutions in customer support, technical support, lead generation, healthcare and back-office operations, software development, web development, and IT services. Our goal is to become a trusted extension of our clients' businesses by providing highly skilled professionals, streamlined processes, and exceptional service quality.


At Zentrix, we believe that every client is unique. We take the time to understand each organization's goals, challenges, and operational requirements to create tailored solutions that improve efficiency, enhance customer experiences, and support long-term growth.

Driven by innovation, integrity, and a customer-first mindset, we continue to build lasting partnerships with businesses worldwide while creating opportunities for talented professionals in the Philippines.


Together, we are shaping the future of outsourcing and technology solutions—one successful partnership at a time.



Vision

To become one of the leading rural-based outsourcing and digital solutions providers in Northern Mindanao, Philippines.


Mission

To deliver high-quality outsourcing solutions while creating sustainable employment opportunities and empowering local talent in Bukidnon, Philippines.


Core Values

Excellence

Integrity

Accountability

Innovation

Teamwork

Customer Commitment




Founders' Message


Zentrix IT Solutions was founded with a simple vision: to provide businesses with dependable, high-quality outsourcing and technology solutions while creating meaningful career opportunities for talented professionals.


Having spent years leading operations, managing client relationships, and building high-performing teams, we recognized the growing need for a partner that combines operational excellence, technical expertise, and a genuine commitment to client success. This vision inspired us to establish Zentrix IT Solutions.


Today, our mission remains the same: to help businesses scale efficiently, enhance customer experiences, and achieve sustainable growth through customized solutions and dedicated support teams.


As founders, we are committed to fostering a culture of integrity, innovation, accountability, and continuous improvement. We believe that the success of our clients, employees, and partners measures our success.


Thank you for considering Zentrix IT Solutions as your trusted business partner. We look forward to growing together.


Jeff Arriesgado
Co-Founder


Leo B. Woo Jr.
Chairman & Co-Founder

Management

Leo B. Woo Jr.

Chairman


As Chairman of Zentrix IT Solutions, Leo B. Woo Jr. provides strategic leadership and guidance in the company's long-term growth and business development initiatives. He plays a key role in shaping the company's vision, strengthening partnerships, and supporting the organization's commitment to delivering innovative outsourcing and technology solutions.


Working closely with the leadership team, he helps drive business expansion while ensuring that Zentrix remains focused on operational excellence, client satisfaction, and sustainable growth.

Manolita Marie F. Jugador

Vice Chairman


As Vice-Chairman and Chief Finance Officer of Zentrix IT Solutions, Ms. Marie Jugador leads the company's financial planning, budgeting, and governance initiatives. She plays a vital role in ensuring financial stability, operational efficiency, and responsible resource management across the organization.


Working closely with the executive leadership team, she supports the company's strategic growth and expansion efforts while maintaining strong financial oversight. Her commitment to sound fiscal management helps drive Zentrix's mission of delivering innovative technology, outsourcing, and digital workforce solutions.

Jeffrey B. Arriesgado

Managing Director



Jeff Arriesgado is the Managing Director and Co-Founder of Zentrix IT Solutions, bringing more than 19 years of experience in customer service, business operations, customer success, recruitment, and outsourcing. Throughout his career, he has led teams and managed service delivery across the BPO, SaaS, real estate, and remote work industries, building a strong track record in operational excellence and client success.


As Managing Director, Jeff oversees business operations, strategic growth, client partnerships, and service delivery. His expertise in team development, process optimization, and scalable business solutions enables Zentrix to help organizations grow efficiently through customized outsourcing, customer support, and technology-driven services while maintaining the highest standards of quality and accountability.

Our Team


At Zentrix IT Solutions, our success is driven by a team of dedicated professionals who are passionate about delivering exceptional service and measurable results. We bring together talented individuals with expertise in customer support, technical support, sales, recruitment, business operations, and technology solutions.


Our team is carefully selected through a rigorous recruitment and evaluation process to ensure the highest standards of professionalism, communication, and performance. We invest in continuous learning and development to keep our workforce equipped with the skills and knowledge necessary to support the evolving needs of our clients.


By combining people, processes, and technology, we create solutions that help businesses improve efficiency, enhance customer experiences, and achieve sustainable growth. As we continue to grow, we remain committed to building a culture of excellence, accountability, collaboration, and innovation.



Why Clients Choose Zentrix


Experienced Leadership

Our leadership team brings more than 19 years of experience in business process outsourcing, customer service, operations management, recruitment, customer success, and client relations. We understand the challenges businesses face and provide practical solutions that deliver results.


Customized Solutions

We recognize that every business is unique. Our services are tailored to align with each client's goals, operational requirements, and growth objectives, ensuring maximum value and effectiveness.


Quality-Focused Approach

We are committed to maintaining high standards of service through structured processes, continuous improvement, quality assurance, and performance monitoring.


Scalable Support

Whether you need a dedicated agent, a specialized support team, or a complete outsourced operation, we provide flexible and scalable solutions designed to grow alongside your business.


Reliable Partnership

We believe in building long-term relationships based on trust, transparency, accountability, and open communication. Our clients view us as an extension of their team, working together toward shared success.


Commitment to Client Success

Your success is our priority. We are dedicated to helping businesses improve operational efficiency, enhance customer satisfaction, reduce costs, and achieve sustainable growth through dependable outsourcing and technology solutions.



By the Numbers


19+ Years

Industry Leadership Experience


Our leadership team brings more than 19 years of experience in customer service, operations management, customer success, recruitment, and business process outsourcing.


Local & International Experience

Serving Diverse Business Needs


Our expertise spans supporting local and international clients across various industries, delivering customer-focused and operationally efficient solutions.


End-to-End Business Solutions

Comprehensive Service Offerings


From customer support, healthcare and lead generation to technical support, software development, web development, and back-office operations, we provide solutions designed to help businesses scale efficiently.


Scalable Workforce Solutions

Built for Growth


Whether you require a single dedicated specialist or a growing support team, Zentrix offers flexible solutions tailored to your operational requirements.


Client-Centric Approach

Focused on Long-Term Partnerships


We prioritize understanding our clients' goals, challenges, and objectives to deliver customized solutions that create measurable value and lasting business relationships.



At Zentrix IT Solutions, we are more than a service provider—we are a strategic business partner committed to helping organizations scale, improve customer experiences, and achieve sustainable growth through reliable outsourcing and technology solutions.